Hospitality Industry Jobs Marked by Service and Variety

The hospitality industry supports a variety of jobs, from hotelier and restaurant manager to concierge and event planner. Explore a few of the exciting jobs available in hospitality.

Hospitality Jobs in Hotel Management

Hotel managers hire housekeepers, reservation clerks, and bellmen to work on the front lines of hospitality, helping guests with basic services that are critical to the success of a hotel. They oversee such areas as housekeeping, room service, and special in-room services.

Business development is also important to hotels. They need marketing managers to create advertising campaigns to attract new guests. Marketing managers might develop seasonal specials or vacation packages, implement customer loyalty programs, or publish a newsletter for loyalty program members.

Other important hospitality jobs include catering manager or special events manager. When a convention, meeting, or banquet is held at a hotel, a special events manager makes sure that all hotel services and amenities needed by the group are provided at the appropriate time. Events managers coordinate meals and make sure all necessary audio-visual equipment is available and in good working order.

Those working in hotel management most often gained their hospitality training through years of working in the industry or from attending hotel and restaurant management school.

Food Service Careers

Many hospitality workers received their training and are employed in the restaurant industry. Some might work for a hotel, restaurant, or food service operation. Many work in independently-owned restaurants or manage a group of restaurants owned by a single entity.

Depending on the hospitality training you get, you might work as a restaurant manager or as a chef. Restaurant managers generally have a background in restaurant management while chefs typically have formal culinary training either through chef school or a culinary apprenticeship.

Some of the primary duties of a restaurant manager include hiring kitchen and wait staff, managing budgets, overseeing marketing activities, and ensuring the dining area is clean and tastefully decorated.

The head chef, on the other hand, may be responsible for creating a work schedule for kitchen staff, ordering provisions and equipment, preparing menus, and cooking each night.

For hospitality jobs, you might apply for an entry-level job in a hotel or enrol in a hospitality management training program.